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FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@bellbucket.com

 

Where do you ship from?

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

 

How long will it take for my items to arrive?

It will usually take 7-21 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

 

How long will it take to receive my tracking number?

It will usually take between 2-5 business days.

 

From where can I place the order?

You can place an order from any country, we ship Worldwide.

 

Is shipping really free?

Yes, shipping is Free Worldwide on most items. On some items, we have Free Shipping over $75.

 

Where is your company located?

We have an office in the beautiful country: India; Supply warehouses in: USA; High-Quality vendor contacts in China.

 

In which currency will I be charged?

We process all the orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

 

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

 

Whom can I contact if I have a problem or query about my order?

All queries can be forwarded to support@bellbucket.com

 

How can I pay?

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.

 

Is checkout on this website safe and secure?

You can be absolutely sure that all the purchases here are safe and secure.

 

If I enter my email address will you sell my information?

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

 

Will I have to pay customs?

For most countries you will not have to pay customs, but it depends where you are located and if you order more than 1 piece.